Customer success as a competitive edge ～ We Sort.

Build Your SaaS podcast, E164, 18 April 2026, 42 mins

I’ve been using Transistor for over six years on Materially Speaking and can highly recommend them.

For their product: if you need podcast hosting
For their podcast: they share how they approach building and running their business

This episode explores their intuitive focus as a company to elevate customer success equally alongside the tech and the marketing.

They are a team of six, including two founders, and two of those people are fully dedicated to supporting users. It’s not a chore or an afterthought, they do it because they’ve prioritised finding people who want to help other people sort out their podcast hosting. And a user and listener I can attest to this being genuine.